MAKE SHARE supports creativity and empathy at work.

Improvisation and design thinking are two productive and meaningful models for people, program and partner development. These models work especially well during times of uncertainty as they are focused on listening, process and empathy.

In addition to the organizational rewards, a creative and empathetic culture means cultivating a collaborative relationship with people who use your services. It means making new things, together.


I get really excited about supporting creativity and empathy in the workplace and for the people we serve, because 1) it’s fun and 2) it empowers people to contribute even when they don’t know the answer right away.

(I’m always on the lookout for new collaborations, so here’s more about me.)

VALA 2016

I was inspired to create MAKE SHARE when I was invited to be a keynote speaker at VALA 2016 in Melbourne. I wanted to offer a resource for those who were interested in the ideas and programs I shared at the conference and later in Perth. So, here’s a story (or at least, the PDF of the slides) about improvisation and design thinking as frameworks for creative program development in a university library.


Steal Like an Artist by Austin Kleon. A quick intro to how artists work, which can be anathema to academics. Show Your Work, another of AK’s books, is also a great guide to sharing process. It can be a useful model for how to document and share what users make in maker spaces and innovation sandboxes, especially if you are a sponsoring organization.

The Storm of Creativity by Kyna Leski. I’m reading this book now. It’s for a very design audience (think lots of grey and black). It may be right for you if you want to think about creativity and how it works.

How to Kill Creativity in Harvard Business Review. Killing creativity makes me sad. BTW, micromanagement is one easy way to leave creative people feeling lifeless. I recommend looking for places and programs where experimentation is encouraged and the end product is not well defined. Public programs and community engagement initiatives are perfect.

Inspiration Sandwich: Stories to Inspire Our Creative Freedom by SARK. This is a really fun book, especially if you’re open to earth mothers and bright colors. I received this book in college and it was a little bit like going on a psychedelic trip but with none of the fears about harming your liver. It’s a great stretch for those of us who get bogged down by rules.